Last Updated: October 2025
Helukabel Middle East DWC LLC
Website: www.helukabel.ae
Helukabel Middle East DWC LLC (“Helukabel”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website www.helukabel.ae, interact with us via email or WhatsApp, or engage with our products and services. By using our website or communicating with us, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
a. Personal Information
Such as your name, company name, job title, phone number, email address, and location.
b. Communication Data
Including messages and information exchanged through WhatsApp, email, or contact forms.
c. Technical Information
Including IP address, browser type, device information, and pages visited on our website.
d. Marketing and Usage Data
Including your preferences for receiving marketing communications and how you interact with our campaigns.
We use your personal information for the following purposes:
To respond to your inquiries and provide customer support.
To process product requests, quotations, and orders.
To communicate with you through approved business channels including WhatsApp.
To improve our website, products, and services.
To send marketing updates, newsletters, and promotional offers (where permitted by law).
To comply with legal and regulatory obligations.
Helukabel Middle East offers an optional communication channel via WhatsApp to enhance customer convenience.
HELUKABEL Middle East DWC LLC
P.O Box 644332, Building FC-6
WH: FC-6 – O01,02,03
Logistic District, Dubai World Central
Dubai, United Arab Emirates
Phone: 00971 4 887 9594
Fax: 00971 4 887 9266
When you contact us through WhatsApp:
Your messages and contact details (such as phone number and profile name) are processed to facilitate business communication.
WhatsApp messages are encrypted end-to-end, but Helukabel may store message content, attachments, or relevant details necessary for order processing, quotation follow-ups, or service records.
By initiating contact via WhatsApp, you consent to Helukabel Middle East using this platform for business communication.
WhatsApp is operated by Meta Platforms Inc. and may collect additional data in accordance with its own Privacy Policy (see www.whatsapp.com/legal/privacy-policy).
We do not use WhatsApp for unsolicited marketing without your consent.
We do not sell or rent your personal information. However, we may share your data with:
Affiliates and Partners within the Helukabel Group for operational or technical purposes.
Service Providers assisting us in marketing, logistics, or IT support.
Legal or Regulatory Authorities where disclosure is required by applicable law.
We use appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration.
Our website uses SSL encryption and secure data handling procedures.
We retain your personal information only as long as necessary for business, legal, or regulatory purposes. Once no longer required, data is securely deleted or anonymized.
Depending on your jurisdiction, you may have the right to:
Request access to or correction of your personal data.
Withdraw consent for marketing communications.
Request deletion of your data, subject to legal or contractual obligations.
Object to processing based on legitimate interests.
Requests can be submitted via email to: info@helukabel.ae
HELUKABEL Middle East DWC LLC
P.O Box 644332, Building FC-6
WH: FC-6 – O01,02,03
Logistic District, Dubai World Central
Dubai, United Arab Emirates
Phone: 00971 4 887 9594
Fax: 00971 4 887 9266
Our website www.helukabel.ae uses cookies and analytics tools to improve performance and personalize user experience. You can manage cookie preferences through your browser settings.
Helukabel Middle East may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date. We encourage you to review this page periodically.
Helukabel Middle East DWC LLC
Dubai World Central, Logistics City
Dubai, UAE
Email: info@helukabel.ae
Website: www.helukabel.ae
Phone: +971 (0)4 8879594